View single post by Johan Steele
 Posted: Mon Jan 29th, 2007 11:02 pm
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Johan Steele
Life NRA,SUVCW # 48,Legion 352


Joined: Sat Dec 2nd, 2006
Location: South Of The North 40, Minnesota USA
Posts: 1050
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Mana: 
 The sad thing is that I have seen so many places that encourage customers to praise employees for good customer service... Customer Service is a thing of the past.  The pity is that the places where you do receive the quality Customer Service is also where you typically pay the higher prices... and high prices do not guarantee either quality merchandise or quality customer service.

The days of polite customers, I fear, have went the way of quality customer service.  The plethra of various big box warehouse stores no longer encourages emploiyees to get to know their employees in fact the enviroment for the employee doesn't even encouage them to get to know their fellow employees.

 

IMHO the problems in Customer Service are the fault of our MTV/pop BS culture and a lack of leadership from the corporate mgr's on down.